professional experience
NARVAR, INC
ARIMO, INC (Acquired by Panasonic)
CLOUDERA, INC
Director of Professional Services & Client Solutions
2022 - Present
Hit 130% revenue target within first 90 days of hire with a 20% increase in CSAT ratings using value-based outcomes
Reduced services procurement cycle by 20% for deal sizes less than $100K
Achieved hiring targets for global services and enhanced services SLA
CLOUDERA, INC
ARIMO, INC (Acquired by Panasonic)
CLOUDERA, INC
Sr. Director - Client Partner & Solutions Delivery
2016 - 2021
Directed a team of 50+ technical and management consultants to drive big data strategy and solutions for Financial, Manufacturing, Retail, Technology, and Media & Telecommunications verticals.
Attained 125% quota for bookings and revenue for three consecutive years with 23% profitability.
ARIMO, INC (Acquired by Panasonic)
ARIMO, INC (Acquired by Panasonic)
ARIMO, INC (Acquired by Panasonic)
Head of Customer Solutions & Services
2015-2016
Incubated global customer teams supporting services, support,t and customer success
Established 95% customer satisfaction ratings across support and services
Partnered with Panasonic leading to acquisition
DATAMEER, INC
HEWLETT-PACKARD ENTERPRISE
ARIMO, INC (Acquired by Panasonic)
Sr. Manager - Professional Services & Customer Success
2013 - 2015
Built a ground-up global customer-facing organization
Setup and attained services profitability within 18 months
HEWLETT-PACKARD ENTERPRISE
HEWLETT-PACKARD ENTERPRISE
HEWLETT-PACKARD ENTERPRISE
Sr. Manager - Hybrid Cloud Solutions Sales & Delivery
2008 - 2013
Sold largest multi-product services deal
Exceeded annual bookings quota by 16% and attained $6.3M profit, a regional record
CISCO SYSTEMS, INC
HEWLETT-PACKARD ENTERPRISE
HEWLETT-PACKARD ENTERPRISE
Solutions Engineer
2001 - 2008
Owned Cisco Wan Manager software supporting T-Mobile and AT&T account
EDUCATION/Certifications
University of Southern California, Los Angeles
University of Southern California, Los Angeles
University of Southern California, Los Angeles
Master of Computer Science
LD College of Engineering, India
University of Southern California, Los Angeles
University of Southern California, Los Angeles
Bachelor of Computer Engineering
ITIL Foundation
University of Southern California, Los Angeles
ITIL Foundation
Cisco Certified Network Administrator
University of Southern California, Los Angeles
ITIL Foundation
personal interests
Soccer
Manchester United
Manchester United
Board of Director - Palo Alto Adult Soccer League
